Accessibility Policy

Divine Mercy Region OFS strives to make our website as accessible and usable as possible. We do this by following section 508 and the Web Content Accessibility Guildelines (WCAG 2.1) produced by the World Wide Web Consortium (W3C, the web’s governing body.)

WCAG is a set of checkpoints and guidelines that help ensure that websites are designed and written properly. For example:

  • Images have alternative text so if you can’t see the image you can still read the text.
  • Color contrast between the foreground and background is sufficiently strong.
  • Text resizes according to user preference.
  • Headings are correctly used and represent an accurate and logical outline of the content (they’re not just ordinary text made to look big and bold).
  • Links make sense by themselves (no links that say “click here” or “more…”).
  • Tables are used for laying out tabular information and have proper headings and summaries.
  • Lists items are defined as HTML bulleted lists to present items of equal status or value and as numbered lists if a particular order to the items is appropriate.
  • The content is fully accessible and operable with keyboard navigation only.

For those familiar with Section 508 and WCAG, we aim for A and AA compliance across our site. We also look for opportunities to meet AAA compliance.


Divine Mercy Region OFS strives to ensure that its services are accessible to people with disabilities. Divine Mercy Region OFS has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on 

Divine Mercy Region OFS makes UserWay’s Web Accessibility Widget available which is powered by a dedicated accessibility server. The software allows Divine Mercy Region OFS to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The Divine Mercy Region OFS  accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.


Divine Mercy Region OFS  continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan Divine Mercy Region OFS  with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on Divine Mercy Region OFS fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Divine Mercy Region OFS Customer Support as follows:


Phone: +1 (616) 649-2748

We will try to fix the issue, and we’ll attempt to provide the information you’re seeking in a format accessible to you.

Where to Find Accessibility Tools

If you have any type of disability, we recommend that you visit the FCC Accessibility Clearinghouse and the Access Board website. You’ll find expert advice such as alternative screen readers, screen magnifiers and other devices that can make using a computer easier and more enjoyable.

We also recommend that you visit AbilityNet’s My Computer My Way, which provides advice on making your computer accessible.

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